INFORMATION ABOUT US

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FREQUENTLY ASKED QUESTIONS

How long does delivery take?

Delivery usually takes 3-7 days depending on your city. For remote areas, it may take long.

Does direct bank transfer give 5% off?

Yes! You'll get 5% off when you pay by bank transfer. Just send a screenshot of your payment with your order number to our Whatsapp: 03103107980

Is Cash on Delivery available all over Pakistan?

Yes, Cash on Delivery is available across Pakistan.

How can I track my order?

After your order is shipped, you will receive a tracking number via SMS, Whatsapp or email. You can use it to track your order on the courier website.

Can I cancel my order?

Yes, orders can be cancelled before shipping. Please contact us immediately if you wish to cancel.

What is your return and exchange policy?

At Instinct Pakistan, we carefully design and quality-check every product before dispatch. While all sales are final and returns or refunds are not available, we offer a 7 days exchange policy to ensure your satisfaction. We recommend that you review this policy before placing your order.